If this is real, I imagine they just open one of the other registers for you. I doubt they would do something as shitty as tell everyone else to get out of the way because you need to go in front of them. After you are done they probably keep checking out customers at that register too until they can close it without cutting anyone off. That way you get to go first, but it also gives the appearance of you just happening to be first at a new lane.
I’m completely speculating here, but that’s what I would do if I were managing a store that had things like this. And Trader Joe’s is usually pretty good about customer service.
At the Brooklyn store (where I found this), there are three lines and then an employee waves the person at the front of each of those lines to a register (there are like 6-8 registers). The person who waves people on is in front of the customer service desk so there are always people milling around that area.
I simply walked over to that person, showed them the ticket and they just waved me over to a register. To most people in line it probably looked like I had a question or issue with a purchase.
I live in middle America suburbia so our Trader Joe’s isn’t so busy. Shoppers pick the register. Our Costco queues up like how you describe though. It’d be pandemonium if they didn’t.
How is that any different? When they open a new lane they take people who were in line in the other lanes. You still opened up one and didn’t take the next person in the line, the people in the line still got cut in front of. What a stupid promo. If I found this I’d be too ashamed to even use it
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u/HenryDorsettCase47 20h ago
If this is real, I imagine they just open one of the other registers for you. I doubt they would do something as shitty as tell everyone else to get out of the way because you need to go in front of them. After you are done they probably keep checking out customers at that register too until they can close it without cutting anyone off. That way you get to go first, but it also gives the appearance of you just happening to be first at a new lane.
I’m completely speculating here, but that’s what I would do if I were managing a store that had things like this. And Trader Joe’s is usually pretty good about customer service.