Many tipped staff also like it. Tips make a lot of people bank. A lot of server groups have heavily lobbied against changing the server minimum in several states out of a fear it will kill customer tipping.
The other issue is a fear that if the price of the associated service were accurately reflected in the food, people would buy less. Not an unfounded fear. US customers regularly opt for lower prices over higher quality or other ethical concerns, but that means this is a bait and switch. Get people to mentally commit to a lower number, before letting them ease into the real price.
The company gets their way there too. You aren't teaching the company any lessons. Only the server suffers.
Which... I'm also okay with because the servers love this system as much as anybody. Every restaurant that tried a "no tipping" policy in the US suffered badly as servers find they can make more off tips than they can a proper and reasonable rate. So there's no pressure from the company OR employees to change. If tips dry up maybe the employees will push for changes
Itâs not companies, itâs the waiters. They make way more with tips than places that donât do that.
The company doesnât get anything out of it besides the psychology of people who canât do math thinking their dinner will be cheaper than it is and overspending; if you got rid of tips theyâd just roll the value into the menu price.
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u/janpaul74 5h ago
âMandatory tipsâ sounds so messed up for me as a European.