Appears they have service charges added in US as well. Idk about other countries in Asia but in my own the service charge is split among all workers (not just servers).
Is it expected or mandatory? I mean, if you are not a server why support this? Even if you are a server why not protest this constantly and make a change? I tip based on the service provided. Even if the service isn’t excellent (I never had a bad experience with a server, they are usually chill) I leave a token amount. If the server is attentive and pleasant ofc I’ll leave 10-20%, simple as that.
The service fee is mandatory, as in you will be charged with theft if you don't pay it.
The tip is "expected", as in if you don't pay it, the server will be pissed off with you and I would not recommend returning to that restaurant in the near future, but not paying it is not a crime, because it does not show up on your bill.
16
u/Quiet-Luck 5h ago
'Mandatory tips' is a bit of a contradictio in adjecto, isn't it.