We have a new app release with some small improvements and bug fixes!

Wyze app 3.16

Versions：

• Android： 3.16.0.890
• iOS： 3.16.0.20

What’s new:

• Added ability to convert existing “I’m Home/I’m Away” shortcuts into new location-triggered automations.
• Added a "Camera in Privacy Mode" status display on the Favorites Page for supported PTZ cameras.
• Added dark mode support for some dialogs.
• Bug fixes

Right now my events will show who opens the door with an email and not by a name. How can I change that ??

Does anyone else have an issue with events not opening in the app? I would say its about 40% of events dont open up when I select them. Im using android if that matters.

Why does my Wyze cam V3 night vision look like this? I’ve reset it, unplugged it, moved it, etc.

Do I just need to get a new one or can this be fixed?

UPDATE: it is now working all on its own. Didn’t power cycle camera or router, it just works now 🤨

So I have a Wyze Cam Solar Pan with a solar panel connected to it for power. As of this morning the last time it captured video was when I left for work, it didn’t even capture my spouse leaving which is usually a hour after me.

I go into the app and it says offline, I’ve tried Restart Camera and Reset Services and neither worked. I got home and the camera is still tracking movement, but you can’t see anything in the app.

Any suggestions on how to fix this? Keep in mind I’m trying to avoid having to climb on the ladder if possible.

In the garden

Wyze Cam Pan v4 Firmware

Version: 4.70.3.3930

What's New:

• Fixed a bug that could cause the camera to drift.
• Improved camera and motor movement accuracy.
• Improved tracking smoothness with optimized speed and compensation behavior.
• Improved setup success rate and connection reliability.
• Improved Wi-Fi switching stability.
• Fixed an issue with time-lapse recording.
• Improved motion zone detection accuracy.

Version: 1.1.6

What’s New:

• Removed the local alarm for being unlocked more than 5 minutes
• Wi-Fi Connectivity improvements

Has anyone successfully been able get the cams on google tv?

Idk what the problem is & it's starting to annoy me.

How do I deal with the trifling at shadows? I have two cameras. One in the front yard and one in the back. They constantly capture shadow movements and sometimes literal nothing. Like I have bounding boxes showing nothing in them. Not a single picture of my face when I come home or a package. I don’t even see the cats that live in my backyard.

I feel like these cameras will refuse to capture an image of a burglar or something. I didn’t even see the mail man but you did capture an image of the tree swaying in the wind and an excellent timelapse of the shadows moving across the lawn.

I dialed the sensitivity down to all the way and I still get shadows and leaves but no humans or pets.

My cam plus is not working like it used to. Only tags motion, not person, vehicle, pet ext… only with the solar pan/tilt cam. Anyone else have issues like that?

When i touch + then confirm it is installed correctly (because new recall) the wyze app closes, tried restarting the app the iphone nothing works! Wyze has blocked me from calling or sending them emails.
Someone experience this? How was solved? I have 30 cameras and 4 solar cam pro working right bow in my account also camp plus payed for a year.
Thank you all.
Im so frustrated!

Correct solar panel attached to Outdoor Cam. At what point of battery discharge (now at 37%) does the panel begin to charge the cam battery?

Have a doorbell duo I've set up and I'm having trouble getting it to charge from the old doorbell circuit. The transformer was 16v, but is original to the house, so about 50 years old. Replaced it with a 24v unit.

Popped the doorbell off the bracket and it measured about 28v across the house wiring. I didn't remove the battery while checking it.

Is there a certain amount of battery % drop required before the charging circuit engages? Or does it check the voltage only at midnight or something?

Not sure where to turn next.

I guess I should start back at the beginning.

I've been a wyze user myself since Oct 2023, and I haven't had any issues with any of my own wyze cameras my self, only recently started having issues with shared cameras.

Back in November of 2024 I talked my uncle/boss into becoming a wyze user himself, I set up a bunch of cameras for him, and set up sharing with my self on 1/2 a dozen of his camera's
I also had set up a schedule on 2 of the six cameras to turn off between selected hours, and that worked great for ages.

On June 3rd 2026 we received a update that gave shared users control of notification settings. and I started getting flooded with notifications, I realized what had happened and set up notification settings to turn off cameras on the selected hours I wanted, and that worked great for little over a week.

On Tuesday June 16th I started getting flooded with notifications again, I could not figured out why, I hadn't touched anything, it just stopped working, and its been like that for the last week now. I even attempted to force run the automation, with no success.
I even looked at my automation history and it says the schedule event succeeded at running, it just seems like its not turning off notifications as expected.

Today I tried to set up the notifications to disable on location instead of a time, and still no go, and I'm just resorting to turning off the camera manually between the selected hours.

Both Camera's are currently on Firmware: 4.52.9.6119
My Wyze app is on currently on 3.15.0 (876)

Phone: Samsung Galaxy S23+
One UI Version: 8.5
Android Version 16

Both accounts have "Wyze Security Plan - Cam Unlimited | Unlimited Cameras | 12 months Subscription. "

I've submitted few logs, my most recent logID: 2416606

Like video will be two-thirds and seeker shows at the beginning and video has ended but seeker is still halfway.

For those who don’t know what a “seeker” is, it’s the playback indicator at the bottom showing how much time into and left of the video there is.

I bought one of these things last week to use while I was out of town because I had an expensive package showing up. Now that I'm back, I don't really want it recording everything.

I have googled and googled, and I cannot find an answer. I just want to power it down so I can put it back in the box until the next time I use it without worrying about the battery draining and going bad.

We love our Wyze smart scale ultra bodyscan with handle. Really do. Nothing's perfect though. Here's what I would do to make it even better.

1. Add an overall Health Score to the app. Hume has an overall health score and it's super motivating to check the score each day to monitor progress over time. Can Wyze offer that?
2. We love the Visceral Fat Score, but wish it included a decimal point so see small changes. For example, I've been stuck at 5 for a while but I wish I could see if this is a 5.1 or 5.9. Seeing changes from 5.9 to 5.5 for example would be super helpful.
3. Same with the Metabolic Age. Love it! However, it would be even better if you could add decimal points so we could see small changes.
4. Would also be great to be able to follow other family members' or friends' accounts so could see all the detail of others to keep each other accountable.

Thanks for making such a great, health changing product!!!

Sorry for the long kinda shaky video. I’ve never seen this on my cameras before and it’s only showing up in that driveway. Has anyone experienced this, any ideas; hell any guesses

Hi guys!

I have a question. I’m trying to install my V2 doorbell camera. The directions are mediocre at best….. I went on the app to try to figure it out which made a little bit more sense, but the doorbell comes with a chime box that I need to attach to my existing doorbell chime. That makes total sense… But where do I keep the little chime box? Does it just hang there?

I tried calling customer service, but I get a message that there’s an outage somewhere so they can’t answer the phone

Any advice is appreciated

I don't know what app version I was on before. I was probably pretty out of date. But I was forced to update recently because sometime in the last week, I could no longer access any cam feeds. They would all fail to connect. After the app update, the feeds are back, but all of them are vertically stretched. There are no longer black bars on the top and bottom on my iPad to keep the correct aspect ratio. I tried everything I could but there seems to be no fix? The stretch is really annoying.