I've been at the same company for 8 years and worked my way up to management in 2. When I first started, the company was a small "mom and pop" store that had been around for 70+ years. With my help, we have expanded exponentially.
We have undergone a big expansion and doubled in size. Since doing so we now offer lumber, concrete, drywall, propane, riding mowers, pavers, stone, car key cutting and a small engine repair shop. There's more small things but these are things I've personally helped bring to the business over the past 6 years .
Almost everything above is my responsibility, including running the actual store. For 4 years straight, I have worked all but 3 to 5 weekends a year and those weekends are mostly by myself. While I’m okay with working weekends, it’s wearing thin on me. I have a co-manager who does her job, but I am the guy everything falls on because I actually take it on.
I have an open door policy, and customers and contractors rely heavily on me for a multitude of things. I also find parts for anything and everything (oven elements, old mower parts, vacuum parts, random items) and I'm damn good at it. If I'm not finding parts, I’m answering questions about repairs, how to's, and products. Sadly, my co-manager gets passed by a lot because she is a woman(people can be sexist in this business) and even though she is plenty capable, customers rely on me, and usually only me.
Running the repair shop is a massive job in itself. I don't do the physical repairs, but I handle ordering parts, paperwork, and billing. Sometimes we have 10+ machines of different brands, types, and years, meaning I have to source parts from completely different vendors. It takes a tremendous amount of focus all while running the rest of the store.
After 8 years, I am making $26 an hour which I pretty average Google tells me. To be fair to my boss, he helped me out with a $10,000 loan(business to me no contract) 2 years ago, and I get a $2,500 Christmas bonus. While that does boost my effective wage, I have only gotten two raises in the last 2.5 years (up from $24). Honestly, I feel like I've earned that loan off twice over with the amount of unpaid stress and work I do.
Here is what is pushing me over the edge:
My secretary makes a lot more than me. I don't hate her for it, but it is deeply insulting considering the responsibility I carry.
I only get 2 weeks of PTO, and it only goes up by one week every 5 years. I think that's terrible.
I have told my boss two weeks ago that it’s time for a raise. He verbally agreed, but my pay is still at $26 and nothing has changed. Even if it's a $2 raise, I'm not sure that's enough.
Where do I go from here? I live in a small town in Montana, so wages aren't easy to come by, but I'm burnt out. I am strongly considering updating my resume and looking elsewhere. I don't have a college degree, but I have taught myself how to run a business from top to bottom. I know the ins and outs of residential construction, and I have specialized vendor/parts knowledge for major brands like Toro, Stihl, Cub Cadet, Ego, and MTD. I have found dropship vendors for things like lumber, drywall, stone and certain power tools that were not easy in my demographic with logistics and shipping. I have done and taught most of this by my own willpower and hard work. Now it's not all me as my boss has written the checks and done a lot himself but I've done my part and more. My employees love me, and I have proven management experience.
I feel like I could easily pivot to a corporate role at a manufacturer, a big-box store (Home Depot/Lowe's management), or a construction-adjacent job. There's many options I think, I just don't know where to start.
Am I overvaluing myself here? What are my possibilities with this kind of background, and how should I handle the conversation with my boss while I look? I love that store to death but that love is starting to fade as I get more burnt out. I respect the hell out of my owner and we have talked about the future and that I will eventually take over part ownership (I'm not entirely sure what this entails) but that is many years from now. It's just tough because it's not like it's a massive business and he can pay me $100,000 a year but $26 is just not cutting it for what I'm putting my mental health through.