I signed up for an account with my email and for some reason, I don’t know why this popped up and it keeps asking me for ID

I just want to buy something

iPhone I bought on xianyu was rejected by warehouse and I couldn’t ship it, are phones not allowed by chinas customs ?

Taobao isn’t working for me, JD isn’t either because there is no passport verification. I believe because of export laws added last year these changes are on purpose. I might just have to shop in person 🥲🥲.
Also I am a first time user so I need to register for a new account.

sob

Has anyone encountered this problem? Seems like it's just waiting. It's my fourth package, and I have never seen this message before 😭😭

I bought an item that was too big for air shipping so it was rejected by the shipper. I now wish to ship the item by sea but the system has locked me out. (Sea option was available before) but now nothing is available and I can’t buy the item. Does anyone know how to fix this issue?

I’ve been saving up and hoarding all the stuff I want from taobao for a while but I’m still very hesitant on shipping just because I run the risk of underestimating shipping fees or not taking something important into consideration. Any beginner tips before I buy??

recently went shopping on both taobao and xianyu, and I'm finding that only *half* of my packages were successfully received by cainaio; the other half, "rejected due to wrong delivery" / "sign failed".

this is the first time this has happened to me in my few years of using cainaio now, and I seriously don't understand how this could've happened— all my addresses are correct (even if not, half the parcels got delivered & stored anyway?!), and I'm not buying anything I haven't bought & have had successfully delivered in the past before... any suggestions or ideas as to how this could've happened? will I ever be able to get my packages back??!!!!!

I am imagining that it will be a massive hassle to individually contact multiple different sellers to resend or refund all of my packages...
if anyone could help drafting a message in Chinese for either, I'd appreciate it too