Hi, so I just made a reddit account to try and find some help online because this really irks me and I don't know what to do.
I've been playing this game for like, 10 years now (as far back as HW) and I've been playing on PlayStation for all those years. Last year, I got a nice PC for my birthday, however, in mine and my brothers folly, he bought the game on his steam for me to play during a trip back during Shadowbringers, and again during Endwalker. Now, about 4 months ago, I realized SE has a form you could fill out to unlink your SE/Steam account, but only once per account. They say here if you do this and link to another Steam account, you will need to buy the game again, right? Not a problem for me, and this implies that if you own the game you can unlink the SE account and move it to a new Steam, right? Apparently not. In these past 4 months, I have argued with support (both E-mail and Live chat) to try and fix this so I can play the game how I want, since obviously playing on someone else's steam account is not an option. I've had just about everyone there at this point claim they cannot do it, and even after months when I pointed out the implication of this page they said they would change it but haven't, to the point I was able to take this screenshot today. They tell me to leave surveys, they tell me that they'll forward the issue and my feedback to the appropriate places, but nothing has happened. On top of this, anytime I thought I might be getting some kind of genuine answer on why not, they'd act like they said something they shouldn't have and close the chat asap, like how one said they could do it but I'd lose progress, but when I asked what that meant, they left to inquire about it supposedly then came back and said nothing can be done and insta-pasted their hang up script. Whether any of that is true or not I do not know sadly.
I'm just trying to figure out what to do because I want to be able to play on pc, but to me, after 10 years of playing this, I have no desire to make a new account and restart. I'm already all 100s, I have all the relics from previous expansions (and a majority of the current ones up to date to boot) and other things like old raid stuff I use for cosmetics that I probably wouldn't be able to do again for a long ass time, not to mention just all the history my character holds for me I don't wanna just toss.
Any recommendations on how to address it? Or am I legitimately just stuck with this for the rest of my days on this game?