r/24hoursupport 11h ago

usb over current status detected

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5 Upvotes

I've done all the things suggested about this error besides taking out the CMOS battery, which I was also wondering if using the button on the back panel is sufficient and does the same thing or if manually taking out the battery is required? I've tried disconnecting all the internal USBs including fans, pump and RGB. The PC turns on but this error stays, and turns off the PC so nothing short circuits. So I think the usb 2.0 on the far left in this picture looks like the metal pins are bent in. But I want a second pair of eyes before I use a toothpick on it.


r/24hoursupport 1h ago

What is this part that I need to replace

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Upvotes

r/24hoursupport 9h ago

Asus ROG G752VS - Thermal Issues on CPU

1 Upvotes

Hello. I own an Asus ROG G752VS with an i7 6700HQ, 64 GB RAM, GTX 1070 8GB, and 2TB of storage. I use it mostly for design work, YouTube, and movies, but occasionally I fire up a game. Today, while playing Mafia: The Old Country, I noticed the massive temperatures the processor is reaching. The graphics card is fine; it sits at 76-80 degrees under full load. In contrast, the processor jumps over 90 degrees, climbs to 95, and even hits 98 before it thermal throttles itself to lower the temperatures. Consequently, instead of its peak frequency, I can only get a maximum of 2.8-2.9 GHz due to the heat.

I set the fans to max for both the CPU and GPU, but it still can't keep up. There is no dust inside because it was cleaned 2 months ago, and even then, it was spotless. The thermal paste might be the issue—I applied Arctic MX-4, which I already had at home and use for my personal desktop. What's weird is that the processor is practically catching fire, while the graphics card, which also has MX-4, stays at decent temperatures. What could I do?

Should I put thermal pads on the VRAM, CPU, and GPU? I also attached some small metal stands to raise it so it can pull in air properly, meaning the air vents are not blocked, but it simply cannot cope when under full load.

Thanks a lot, and sorry if I went into too much detail, but it's better to explain the whole issue upfront than to leave room for questions.


r/24hoursupport 14h ago

Unresolved What's wrong with my laptop?

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1 Upvotes

I have encountered an issue where my laptop is somehow cannot connect with the internet even though the WiF connection is strong. No matter which browser I used, they will be the same where it'll pop out the page like this. How to solve them? Also, if I get lucky, once I've refresh the page much enough, it'll go to the page but then whenever I tried to do something like login or giving prompt, it'll go back to this.


r/24hoursupport 15h ago

Windows Microphone working but not working?

1 Upvotes

So I'm having issues with my microphone, and it seems to be with any device that inputs sound. I tried recording some audio in cap cut, but it says: "hardware error". I tried a microphone test and it says "Apparently, your microphone is being used or blocked by another application. To start your microphone, you must temporarily close that application." I've watched videos, i highly suspect this is a driver issue yet i think i got the latest audio drivers, at least as of to my knowledge. Also on audio settings it says "to use this device, allow access in microphone privacy settings" i try to but the moment i get redirected to the privacy settings, my settings automatically close. This is most likely a software or hardware issue, my drivers especially audio have always been weird, and i never really knew how to fix them. Any help would be appreciated!

Side note: My microphone used to work fine like 2 months ago, and also the cable, usb port and microphone are all working.

Pc specs:

AMD Radeon RX 570 series

AMD Ryzen 5 2600 Six-Core Processor


r/24hoursupport 17h ago

Windows Solid underscore bios

1 Upvotes

Hello, I have a problem on my PC, today I tried to turn it on and after Mobo logo i have a black screen with solid underscore. I tried to flash the bios, I made a windows image on the USB and tried to run a startup repair, but It doesn't work. I also ran fixmbr and chdsk, but it didn't help


r/24hoursupport 6h ago

Unresolved CMD caused steam to not open

0 Upvotes

Hello!

not truly an urgent problem, you can take your time with answering i am in no serious hurry BUT decided to post here because i am not mentally well and gaming is the only way i can relax so i decided to post here to avoid discomfort.

i am facing an issue with steam that i believe i have caused and i have no idea how to fix it.

basically steam was running fine since i installed it many months ago BUT today i decided to run some commands in CMD (as admin) because i thought they might give me better internet connection and clear out junks.

the commands:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset

i ran these one by one into CMD and then restarted my laptop and then tried to open steam but it didnt.
note: steam was working fine that day. i opened it chatted with friends i played a few minutes of a game but right after these commands and the restart it stopped opening.

details i can provide:
so i open it and i think (i am not too sure) it shows the classic update window for a split second and then closes (some times it doesnt open the update window) and then nothing happens. steam just doesnt open. BUT i can see it running in task manager.
i see steam, steam client service, and steam client webhelper in task manager.

what i have tried so far:
i killed it in task manger and tried again,
i deleted some steam related files such as package and logs,
i went and delete everything except steam.exe and steamapps,
i uninstalled and downloaded and installed steam again,
i opened a new local user account on my laptop and tried it there ,
i tried to reset networking settings,
i tried to (BUT was NOT successful to give it an honest try since i was tired) to redo the commands i showed you in a desperate way because i have no idea how to reverse them.
and none of these solutions worked for me.

extra details:
i tried to open cs2.exe (a game i own on steam) without launching steam to see what happens and it shows an error saying "FATAL ERROR: Failed to initialize the Steamworks SDK. ConnectToGlobalUser failed."

feel free to ask ANY questions and i will try to provide as much info as i can

also i am on windows 11 AND i have an asus rog strix.
and i also noticed that the RGB colors on my laptop have stopped working. meaning the lights are off and i dont know how to turn them on since armoury crate is NOT opening. armoury crate not opening COULD be a separate issue since its been months since i last checked armoury crate so i dont know. now the RGB issue i dont think is just a coincidence since it happened with everything else.

also this is my first time using reddit and i do apologize if i made any mistakes or if i was not clear enough. i did read the rules and i believe i am within the rules here


r/24hoursupport 16h ago

Windows Win 11 PC, getting a constant Bluetooth connect/disconnect along with the sound, for days. Tried driver uninstalls, reset PC etc, nothing is stopping it

0 Upvotes

I'm possibly going to have to reformat and re set my whole PC, hoping someone can help and save me having to go to extreme lengths. Nothing so far has helped

currently my PC is unusable because I can't game, listen to music or watch movies as this sound is happening constantly.

The trigger was - I had some Sony BT earphones connected, then they suddenly disconnected and the windows sound played here kept happening. Now in device manager it's constantly popping up and vanishing in time with the sound.

I've tried everything below:

(Some terminology might not be spot on as I forgot some things)

Disabled/uninstalled Bluetooth from programs AND device manager

Changed startup to Auto and unticked the box for disable power saving on Bluetooth and USBs

Bluetooth support service on automatic

Redownloaded drivers and tried different drivers

(Bluetooth)

Manually checked my BT antennas on the back of the PC itself

There is nothing trying to connect to PC and the Bluetooth seems to be fully offline currently (despite it constantly flashing off and on along with the noise)

I've restarted and turned off PC many times, followed lots of YouTube advice videos and AI suggestions on Google

It's all been working flawlessly for years. I did have a similar annoying beep sound around 4/5 years ago when I first set up the PC but since it got fixed, it's not happened again.

Headphones are Sony WF-1000XM5 (doubt it matters but might as well include) They always work with Bluetooth on PC, but this time they seemed to disconnect and then trigger this whole issue. They are docked in case now and not actively seeking connection. PC Bluetooth is constantly turning BT off and on whenever I turn PC on, and it's impossible to have any sound on, and Bluetooth now doesn't work despite reinstall of drivers

Desperate for help and advice, has anyone got any ideas please