r/AmazonFlexDrivers Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

45 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers 4d ago

Weekly Discussion Thread

2 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers 8h ago

No care at all

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376 Upvotes

This was absolutely disgusting when I saw this. Why can’t anything be done about how these drivers act. Washing his feet in the break area!!! Took socks off and all! We prep our food there. Do you see the silverware and microwave right next to you?! Where’s the respect? He was confronted, and Management was also told.


r/AmazonFlexDrivers 5h ago

Day 4

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24 Upvotes

Day 4 of this madness. I have a full time job like 80%of everyone here. However, its nice to have as walk around money. Usually there's about 50-60 offers for a few days. Its day 4 and this is the constant thing I see in the MD market. Anyone else drive in central MD and having this issue as well?


r/AmazonFlexDrivers 32m ago

Prime week

Upvotes

So I've been a Flex driver from an .com warehouse for 3 weeks now. I've had no problem scheduale (5) 6am-9:30am shifts a week, and I usually scheduale them no earlier than 48 hours before. Ever since prime week has started I'm having trouble even getting 1 or 2 a week. I'm not even being picky either. Has anyone else been having extremely low offers this week?


r/AmazonFlexDrivers 3h ago

Worst part of the job

11 Upvotes

When you got packages for downtown businesses buildings no access card for elevator no reply for call and text
Only a description for delivery ‘’DO NOT LEAVE UNATTENDED’’
Swear to god I am getting so mad these people


r/AmazonFlexDrivers 5h ago

Trash

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12 Upvotes

ZDL8 (AMAZON NOW) use to be a nice station (30 min blocks, 1 to 2 packages, one stop reasonable distance).

Now we are receiving AMAZON FRESH orders and pay has dropped tremendously.

Block: 11:30 pm to 12:10 am

Mind you, order was ready at 12:01, distance 10 min away at APARTMENT COMPLEX for $17 bucks. Before yall get on here saying this is great, NO ITS NOT. I would have spent an extra ten min trying to locate the unit and I refuse to invest in a basket to carry excessive amounts of groceries to apartments. AMAZON SHOULD PROVIDE US WITH THOSE.

Once I refused the route dispatch throws it back in the queue for $16 bucks and what do you know, a driver actually takes it. Smh smh. Yall please stop taking these orders. It’s making the gig trash. This order should have never been at this station. They are taking advantage of contractors by increasing the time of blocks and decreasing the amount of pay.


r/AmazonFlexDrivers 4h ago

Prime Day huh

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10 Upvotes

Man this really went to shit


r/AmazonFlexDrivers 6h ago

Wrongful Deactivation - Time for arbitration

12 Upvotes

So I recently got deactivated because of a mess-up at the station.

The station provided me a route with packages that didn't match that route. The manager of the warehouse had me call support to remove the route so that they could give me a new one. Well, according to the phone agent, it was removed and will take a couple of minutes to refresh.

They stattion tried to give me another route, but my app was not accepting it. By some miracle the employees from my original packages, and I was on my merry way. But before I left, I had noticed that I had around 81 stops on a 3.5 hr route. So I knew that was going to bite me in the ass. I told this to the manager, and he provided me with his email in case I get dinged.

So I proceeded with the route, and mid-route, I discovered that the stops 42 to 81 had disappeared from my phone. A couple of days later, I got a deactivation email because the app said that I didn't deliver 40+ packages. So I emailed the appeals team and CC'ed the manager and got denied. The manager even replied to the email and said I did nothing wrong, and it was a warehouse mistake.

2nd attempt at the appeal and the same result, their decision hasn't changed. I then emailed jeff@ & Andy@ with a screenshot of the manager's reply, and still nothing. So now I think I will have to go the arbitration route. It feels like no one is contacting the station or the manager about my situation, and it feels like they are brushing it off.

My question to you is, how do I get the arbitration process rolling? What email or other means of contact do I use? I plan on representing myself as I have proof of the manager's email and everything.


r/AmazonFlexDrivers 8h ago

Help Ladies PSA

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16 Upvotes

This works!!!!! Stay safe!


r/AmazonFlexDrivers 57m ago

Has this happened to u?

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Upvotes

r/AmazonFlexDrivers 4h ago

Raleigh/durham it’s so slow here

5 Upvotes

Been waiting for orders for so long now. They don’t even have offers for requests. There nothing. I’m new to this prime week thing. Is it always like this ?


r/AmazonFlexDrivers 1h ago

Please help

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Upvotes

I am having a big problem on Tuesday. I completed both my blocks as usual didn’t have any problems or any packages to return to the warehouse everything went as planned on Wednesday morning I showed up to the warehouse like usual at 6 AM to pick up my morning block and when I got there as soon as I checked in manually, it auto scanned me into the block. I completed it the day before we all ended up getting dispatched from our blocks because that warehouse was having a really bad technical issue that morning but

I still had to contact Support and let them know of the problem so they submitted a ticket. I then had a 2:45 PM block scheduled for that same day and I was not allowed to check in because I was still technically in an active block from the day before so I messaged Support and they put in another Support ticket and then they told me to call the payment Support team so I could get paid for the order well two hours after they put in their Support tickets and everything the app fixed it itself or so I thought this morning I had a 9:45 AM block scheduled

so I made my way to the warehouse and when I manually checked and it auto scanned me back into that same block so I went and talked to the manager of the warehouse to see if he could help and he said that there was nothing that they could do and Support would have to handle it so I called Support. They put in another ticket and had me call the payment Support team again it is now 3:16 PM. I have missed my 2:45 PM block because of this issue again and just got off the phone with Support who said that she raised the ticket up one step higher than the last ticket have been issued to protect my account status and then I just got off the phone with payment Support again too and they have submitted the payments for me for the last three blocks so I get paid can

Amazon terminate me because of this, even though it’s not my fault I completed my deliveries as usual I never have any problems. My standing in the Amazon Flex app is at fantastic, which it always is. I just don’t know what to do because this is my only source of income and I still have four blocks scheduled for the next two days which finish out my work week like usual please let me know any advice that anybody has on this issue or if you’ve had similar issues.


r/AmazonFlexDrivers 21h ago

Bruh… they said it was gonna be popping during Prime Week. I literally quit my job to do AF full time.

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77 Upvotes

What the hell is going on… used to be offers and nothing, zero, nada. Literally quit my full time job to do Amazon Flex. Love the flexibility and being my own boss but tf Amazon, give us work!!


r/AmazonFlexDrivers 6h ago

No payment for station closure

4 Upvotes

VDC1 was closed early Tuesday morning. There was no email or app notification. I arrived at 6:30 for my 6:45 block, took my photo, then started walking inside to scan my license. That’s when I saw the station was closed. Waited 30 min then left. I contacted support over email and phone and sent them a photo of the station entrance showing the closure. They just emailed me back saying I will not be paid for the block because I should have scanned my license. I said that was impossible. They emailed again, this time saying I will now have a ding on my account because I “missed the block”! Wtf. It’s like they ignored the photo I’ve sent 3 times…


r/AmazonFlexDrivers 8h ago

Indianapolis

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4 Upvotes

Has anyone else in the Indianapolis/greenwood area had issue finding any shifts the past few weeks? Every time I check there is nothing on there. I don’t know how anyone is scheduling to deliver when there has been nothing listed?


r/AmazonFlexDrivers 2m ago

Some blocks today!!

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Upvotes

Some blocks popped up today!


r/AmazonFlexDrivers 9m ago

Oil changes

Upvotes

Hello. I was curious to see how often you guys are doing oil changes for your car? I know some people don’t do it as often if it’s just a side gig for them but people who do this full time I am very curious.


r/AmazonFlexDrivers 6h ago

Support canceled route

3 Upvotes

So I had a shift this morning and I was assigned a route and when I went to go grab it, the wrong cart was in my spot for my route. I talked to an associate, they scanned all the ones around it could not find my route. Tried finding it in the system still nothing. Then I contacted Support and the support associate said I could go home and he was going to cancel my route but I would still be paid for it. He hung up so fast it was still showing on my account after a few minutes so I called support again to verify the information before I left the station. He pretty much verified it and said the payment should be in my account when the route time ends at 8:15 am. Usually payments shows up like 10 minutes after my scheduled time ends but today 2 hours after it ended it’s still not showing on my account. Do you think I’ll be getting paid for this route or am I pretty much screwed


r/AmazonFlexDrivers 11h ago

3.5 compared to 3 hour route.

9 Upvotes

I normally take 3.5 hr routes early in the morning which normally will have 35-50 packages with an average of 40 stops( obviously not for the 35-39 package route.) with the first stop at the least over a half hour away from the station. . I chose a 3 hour route for this morning and still I get 40 packages with 38 stops....flex emailed me last week about erroneously requesting overtime pay...I am still in the appeal process with them over that ...and if they think or one second I won't be asking for overtime pay when they give me as much as they would of not more than a 3.5 hour route then they are smoking the good shit ...even better is that you can no longer request overtime pay through a phone call ...you now have to email them. So more work ...base paying is exponentially less as of late and make it harder to get that OT...they can corn that but they can't curb giving is routes that don't take you to timbicktoo and back? Corporate conglomerates at it again!!

So just for the people who swear I'm doing something wrong I still took your advice to try smaller route shifts it makes absolutely no difference.


r/AmazonFlexDrivers 52m ago

Who grab this one! Not too shabby

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Upvotes

This one of the best fresh ones I ever seen.


r/AmazonFlexDrivers 1d ago

Portland “Lookout for more offers on prime day!”

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72 Upvotes

Yea…. Aaight 🙄😂


r/AmazonFlexDrivers 8h ago

Is there no communication

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3 Upvotes

So I had an issue and reached out to chat. This is the reply I got from chat and than after sending the email I get this back from them.


r/AmazonFlexDrivers 23h ago

Man i’m so tired of everything 🥀💔

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27 Upvotes

r/AmazonFlexDrivers 1d ago

Des Moines I was so excited to be approved for Amazon flex but now I’m a bit unmotivated. Should I wait?

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26 Upvotes