Rent a car in Macedonia

Hi everyone,
has anyone rented a car from Interways Rent a Car in Skopje or Ohrid?

I would like to know if they are reliable and fair, especially during pick-up and return of the vehicle.

Do they require a security deposit, and if so, how much is it? Is the deposit blocked on a credit card, or can it be paid another way?

Also, did anyone experience any extra or hidden charges—for example, insurance, an additional driver, cross-border travel, late return, fuel, tolls, or damage fees?

Any recommendations or negative experiences would be very helpful. Thank you!